In accordance with the University of Szeged’s declared operating principles, the SZTE Klebelsberg Library and Archives’ mission is to function as the University’s central service institution, providing collections, traditional library and archival services, electronic information and content services, and a dedicated staff team committed to meeting users’ needs.
The SZTE Klebelsberg Library and Archives supports the university’s diverse educational, research and third mission activities by dynamically developing collections of traditional and digital documents and information resources, by providing one of the most significant learning spaces in the university, by ensuring fast and efficient access to external information sources, and by providing the professional support necessary to help students, teachers and researchers achieve their goals.
The SZTE Klebelsberg Library and Archives strives to create and maintain an environment and infrastructure that supports library and information activities that are relevant to the needs of its users, through active development and the application of innovative new methods, with the aim of providing high-quality services. In this spirit, our institution aims to adapt dynamically to emerging trends in higher education and information services.
All these objectives are to be achieved along the following lines:
- Commitment to quality is the duty and responsibility of the executive board and all employees.
- We ensure that all our employees are familiar with our Quality Policy, the objectives, structure and methods of implementation of our Quality Assurance System.
- To apply the University’s Quality Policy as a guiding principle in all areas of operation, including the mutual sharing of good practice between the units responsible for quality management.
- To ensure the efficient operation and ongoing development of the Quality Assurance System, our management provides the necessary resources to ensure that the needs of library users are met in the most economical way possible while maintaining the highest possible standards.
- We operate in accordance with current legislation, university regulations, the standard requirements for our activities and our own procedures.
- We demonstrate our commitment to quality by providing continuous training and motivation for our employees, developing their skills and increasing their knowledge base to ensure effective operations.
- We are dedicated to fostering mutually beneficial partnerships, both internally and externally, with a particular emphasis on clearly communicating our quality expectations to our partners.
- We constantly monitor user and employee satisfaction.
- We maintain close contact with our users to assess their needs and monitor our performance.
- Based on the knowledge gained, we are committed to continuously improve our Quality Assurance System.
- We prioritise ensuring secure data and information management in accordance with the legal requirements in force at any given time.
All SZTE Klebelsberg Library and Archives employees must comply with the institution’s Quality Policy and the requirements of related documents, such as regulations, policies and procedures. We will ensure that our staff and, in the case of relevant documentation, our partners closely associated with our services understand and apply these documents and will also ensure public access to the extent necessary.
By bringing this document into force today, I am personally confirming our commitment to these goals.
Szeged, 3rd June 2025.
Dr Gyula Nagy, Director General